Frank’s RV Newsletter December 2016

2016 A Year to Remember Forever

I would like to wish all our customers a:

Merry Christmas – Happy Hanukkah – Happy Holidays

And of course Happy New Year.  I have the privilege to have my 8 year old granddaughter Addison celebrating Christmas with us for the past 8 years. 

May the New Year be great for all!

Another year has gone by and what an exciting year it has been at B Young RV.   The company still wants to expand into Washington.  Finding build able land has been a problem, it seems all the land that has been looked doesn’t meet code to the environment…   So with the plans to expand, so have the product lines, especially with motorize. 

This is the 33.1 Palazzo Diesel Pusher. Only 34′ long and full body paint!

We now have the Thor Palazzo diesel pusher motorhome (a great deal of standard features) , Thor Quantum Class C

One of the best interiors of any Class C in the market place. Now with a 6 speed transmission!

(Cabinets like a high end diesel pusher) and the Winnebago Navion B+ Sprinter motorhome in our lineup.   As for 5th Wheel products we have the all new Vanleigh RV – Vilano product line.  The company is headed up by Bob Tiffin, Van Tiffin and his son Leigh Tiffin, having many of the great Tiffin features plus the company values that we have known for more than 44 years. 

The Vilano, just think it has multiplex wiring, turn on most everything at one area.

I find it amazing with the growth of the company in just 8 years.   Bruce Young, I find to be a visionary and living the dream allowing his team to prosper and be part of the whole business…  The company is ever growing and improving Customer Service and Community Service.

A on a funny note about improving, for 7 years we have had an area on the south lot, when it rains we have a pond and mud hole when it shrinks up.   Well today 12/22/2016 we no longer have that obstacle on the south lot. 

Improvements on the property, whether outside or inside it is being done. This includes the shops!

I want to thank all the customers of B Young RV, which have bought from me and the dealership.  I also thank the customers that did come in and even if we did not sell to you that you are always welcome at B Young RV. 

As for myself I have gone to a 4 day a week position and still in sales.  I am fortunate that management has allowed this.  Since my last newsletter we have acquired two Top Management Leaders for the Sales Team.  Bill & David are two highly talent men that make it easy for our customers and B Young RV to put a buying experience together.  

I thought I would leave you all with a little video of a Cougar.  This video was take in the summer of 2103, since then more have moved in to this rural area, just outside the city limits of Molalla, Oregon.FR

Frank Biggs 503-737-9595

B Young RV – frankb@byoungrv.com

5 thoughts on “Frank’s RV Newsletter December 2016”

  1. Interesting Steve on your thoughts. This definitely old news about this issue. We sold you a used 2004 Class Motorhome.
    This would have had most likely in on the 2003 Ford chassis to OEM tires based on cost to Ford. When we took your coach to Les Schwab
    we asked them to replace 6 tires, balance, new stems. We did this as part of the deal. I took it over personally and asked
    for equivalent OEM tires. This was done in good faith. One has to remember that you have dual tires on the rear, as pickup
    for the most part only has singles. Your motorhome is only 24′ long and only has a gross of 12500 lbs. The motorhome was purchased in April of 2014.
    Your problem came about in the summer of 2016… I had Les Schwab pull all the files from all the the stores involved.
    Let it be known that there is not record of checking (FREE) at Les Schwab. Plus they could have been damage, by hitting a curb.
    The tires did not blow out and yes there was a problem with two of them.
    When you were in Wyoming, I would have up sale you to a more expense tire also. That is sales. As for the company, we went on the
    recommendation of the tire company. I do not believe that there was an issue when you inspected the unit and a professional did the
    walk-thru. You looked at the tires and knew they were not Michelins. We would not put on Michelins unless the unit came with them and even then we
    would find an equivalent tire as Les Schwab is next door to the dealership. Les Schwab still sells thousands of these tires. I personally
    put a front end set on my personal motorhome before I sold it 3 years ago. Those folks have never had a problem with them and have travel
    the United States.

    Best Regards,
    Frank

  2. Cliff, I would take them to Les Schwab and have them let you know what they fit.
    They are the experts when it comes to wheels and tires. Then you can Craigslist them.

    I will send you a direct email Cliff.
    Frank

  3. Hi Frank,
    I know I could check with Grand Design RV, but recently I replaced all 4 wheels on our Solitude 5th wheel and Grand Design did replace my cracked spoke on one of my wheels so I have 4 good wheels to sell. Question can you find out if they also fit trucks and what model would that be?

  4. Everyone should know the resolution to this issue. Les Schwab lived up to thier advertising slogan ” doing the right thing”. They gave me credit of 100% of the failed tire and 50% of the other 5 tires to the purchase of 6 new tires that will withstand RV service. I brag about the excellent service Les Schwab gives every chance I can. B Young on the other hand did nothing. They are R V experts, professionals They had the decision to install a tire that costs 95.00 or 222.00 each. Or a tire or two between that. The sales agreement was to replace the tires. An RV is loaded 100% of the time unlike a pickup that occasionally is loaded with 1 ton of cargo and is empty the rest of the time. The 95.00 tire is great for the pickup not for an RV. Did B Young RV ” do the right thing ” choosing the tire they did. Did B Young RV ” do the right thing ” passing the blame to Les Schwab B Young RV made the final tire selection and the experts washed thier hands of it and failed to live up to thier sales agreements. Les Schwab was the only one to help out with the cost of replacing tires unfit for my RV.

Leave a Reply

Your email address will not be published. Required fields are marked *

*